Founded in 2008, IOK Co., Ltd. IOK is a professional multimedia contact call center SAAS system provider. IOK CC products are independently developed and are in a leading position in China. We not only provide contact center SAAS platform rental services (do not provide agent outsourcing services), but also provide CC system software sales, but we do not provide agent outsourcing services. The company passed the certification of double soft enterprise on March 12, 2013. In the same year, it moved into the third phase of Xiamen Torch High tech Zone Software Park, with its own office space of 1000 square meters. It is a stock enterprise in the park, and has branches in Guangzhou, Shenzhen, Shanghai, Wuhan, Hefei, Nanchang and other places. With the development and strength of the company, the company was listed on the stock exchange in 2015, stock code 860450. In July 2015, it passed the national call center operation license certification. In December 2016, it passed the national certification as a high-tech enterprise.
The company is a software manufacturer specializing in the development of telephone voice (CTI) products, mobile communication products and customer service system products. Through professional technical force, rich practical experience and close cooperation of manufacturers (Huawei,Avaya, Alcatel Lucent, Nortel, etc.), the company has completed the research and development of CTI middleware, IVR, recording and other products with independent property rights, covering mobile, telecom, water, hotel, radio and television, TV shopping and other industries. We are not only experts in technology, but also providers of application technology solutions. We will provide you with system services in different business forms of software applications, and create the value of customers and society through full combination of businesses, so as to realize our value.
